Canada’s Anti-Spam Legislation (CASL)
compliance training
What You Need to Know About CASL
Canada’s Anti-Spam Legislation (CASL) is one of the most comprehensive anti-spam laws in the world. It was introduced to help protect Canadians from unsolicited electronic messages and reduce the harmful effects of spam on individuals, businesses, and the digital economy.
CASL applies to any commercial electronic message (CEM), including emails, text messages, social media direct messages, and other forms of digital communication, that encourages participation in a commercial activity, whether or not there is an expectation of profit.
One of the key features of CASL is its requirement for businesses and organizations, both within Canada and internationally, to obtain consent from recipients before sending them CEMs.
Before communicating electronically for business purposes, organizations must receive either express or implied consent. They must also provide clear identification information and a simple, accessible way for recipients to opt out or unsubscribe from future messages.
CASL compliance is more than a recommended practice; it is a legal requirement. Failing to comply can lead to significant financial penalties, reputational damage, and legal exposure for businesses of all sizes.
How HR Proactive Can Help
At HR Proactive Inc., we understand the importance of protecting your organization and its employees in today’s fast-paced digital environment. Since 1997, we’ve been helping Canadian businesses and organizations meet their compliance obligations with comprehensive, accessible, and practical training programs.
Our Anti-Spam Policy and CASL Compliance Training Program focuses on helping employees meet compliance standards and manage electronic communications responsibly.
Participants will learn the essentials of Canada’s Anti-Spam Legislation (CASL), the types of communications it covers, and the requirements organizations must meet.
Training Your Way
We offer real value by giving you the flexibility to choose. Customize a branded training platform hosted on our LMS, or provide our courses in SCORM format, compatible with your existing LMS. Purchase only what you need—no subscription add-ons, just the content you’ll actually use.
HR PRO Hosted LMS
Launch your organization’s training on a professionally hosted, fully branded Learning Management System (LMS). Track employee progress, download reports, and manage content from a centralized platform.
Receive a SCORM-compliant training file customized with your organization’s branding, that you can easily upload to your organization’s existing LMS.
Learning Objectives
- Explain what qualifies as a commercial electronic message (CEM) under CASL
- Differentiate between express and implied consent under CASL
- Identify the required elements of a compliant message, including identification details and unsubscribe mechanisms
- Apply effective recordkeeping practices to demonstrate compliance
- Process and manage unsubscribe requests in accordance with CASL
- Recognize the penalties for non-compliance and strategies to avoid violations
Ask Us About Our Compliance Training Bundle
We offer a Compliance Bundle that includes Anti-Spam (CASL) Compliance, Workplace Harassment & Violence Prevention, Accessibility for Ontarians with Disabilities Act (AODA) Training, and more — available in the delivery format of your choice.
Reach out to learn more about CASL requirements and discover our full range of training offerings.
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